KYC (Know Your Customer) is a mandatory process that helps financial platforms, such as Doto, to confirm the identity of their users. Its main purpose is to prevent illegal activities such as money laundering, fraud, or terrorist financing.
Complying with KYC regulations protects the platform and you as a trader, ensuring the safety of your funds and personal data.
What does KYC compliance at Doto entail?
By complying with KYC, you agree to follow the guidelines in our Terms and Conditions, which reflect international regulations.
This process includes:
Identity verification: Ensures that the account belongs to a real person.
Proof of residency: Confirms that you reside in a location allowed by the platform.
Source of Funds (SOF): In some cases, it is necessary to prove that the funds come from a legitimate source.
Why is verification necessary?
Verification in Doto serves several key purposes:
✅ Security: Protects your account against unauthorized access.
✅ Legal compliance: Ensures that Doto operates by international financial laws.
✅ Safe environment for all users: Helps prevent fraud and suspicious activity.
When verification is needed?
Verification is required before making any deposit and to ensure secure access to all account features.
It helps confirm your identity, protect your funds, and comply with international financial regulations.
Once verified, you can deposit, trade, and withdraw smoothly and safely.
What do you need to complete the KYC verification?
To pass the KYC process at Doto, you will need:
Proof of identity: ID card, driver's license or passport.
🔴 South African traders can only upload ID card, Passport and Green book (driving license is not acceptable).
Selfie or live facial verification: Follow the on-screen steps to complete this part smoothly and make sure the selfie matches the document you’re using.
Proof of residence: Proof of Address is no longer required, your location is verified automatically via Geotag.
However, if the system cannot confirm your address, you’ll need to upload one of the following documents (issued within the last 3 months):Utility bill (electricity, water, internet, gas)
Bank or credit card statement
Tax invoice or municipal bill
Government-issued letter
National ID with address (if eligible for geo-verification)
Other documents, such as health insurance and purchase receipts cannot be used as proof of address (POA).
⚠️ Important: The document must clearly show:
Your full name
Your residential address
The issue date
How long does verification take?
🕐 The process is fast: if the documents are clear and complete, it can take only a few minutes. In special cases, the review can take up to one working day.
✨ Extra tip: You will receive an email notification once your account is verified.
🔒 Protect your account and access all Doto features by completing KYC verification today!