KYC (Know Your Customer) is a mandatory process that helps financial platforms like Doto verify user identity. Its main purpose is to prevent illegal activity such as money laundering, fraud, and terrorist financing.
Complying with KYC protects both the platform and you as a trader, keeping your funds and personal data secure.
What does KYC compliance at Doto entail?
By complying with KYC, you agree to follow the guidelines in our Terms and Conditions, which reflect international regulations.
This process involves:
Identity verification: confirms the account belongs to a real person.
Proof of residence: confirms you live in a location supported by the platform.
Source of Funds (SoF): in some cases, you may need to prove that your funds come from a legitimate source.
Why is verification necessary?
✅ Security: protects your account from unauthorized access.
✅ Legal compliance: ensures Doto operates under international financial laws.
✅ A safe environment for everyone: helps prevent fraud and suspicious activity.
When is verification required?
Verification is triggered by your payment method and by how much you deposit or withdraw.
Deposits
Required before your first deposit with some payment methods or bank cards.
For other methods, required once your total deposits exceed $500.
Withdrawals
Verification is required once your total withdrawals reach a limit that depends on your trading activity:
Before your first trade: up to $500 without verification.
After your first trade: up to $200 without verification, for 30 days.
From day 31 after your first trade: verification is required for any withdrawal.
💡 Larger deposits may also require Source of Funds (SoF) verification — see the SOF verification article.
Once verified, you can deposit, trade, and withdraw smoothly and securely.
What do you need to complete the KYC verification?
The way you verify depends on your country.
Non-Doc verification (South Africa, Indonesia, and Nigeria)
In these countries you usually don't need to upload any documents. Instead, you confirm your identity by entering an official number, which is checked automatically:
Indonesia: your full name and NIK number.
South Africa: your National ID card number.
Nigeria: your NIN (National Identification Number).
If Non-Doc verification can't be completed — for example, the verification service is temporarily unavailable or your details can't be matched — you'll be asked to upload documents instead (see below).
Note: the list of Non-Doc countries may change over time.
Document upload
Proof of identity: ID card, Passport, or Driving license. A Residence permit may also be accepted in some cases.
🔴 South African traders can only upload an ID card, Passport, or Green Book (a driver's license is not accepted).
Selfie / live facial verification: follow the on-screen instructions and make sure your selfie matches your document. The selfie must be taken by the account owner — no photos of photos or screens.
Proof of address: no longer required by default — your location is confirmed automatically via Geotag. If the system can't confirm your address, upload one of the following (issued within the last 3 months):
Utility bill (electricity, gas, water)
Bank or credit card statement
Mobile phone bill
Government-issued tax letter or residency certificate
❌ Not accepted as proof of address: envelopes, handwritten letters, screenshots, medical bills, purchase receipts, insurance documents, or documents showing a PO Box instead of a full address.
⚠️ Important: the document must clearly show your full name and full residential address. If your ID already shows your full residential address, it may count as both proof of identity and proof of address.
How long does verification take?
🕐 It's fast — if your documents are clear and complete, it can be done in a few minutes. In some cases, review may take up to 1 working day.
✨ Tip: you'll receive an email once your account is verified.
🔒 Protect your account and unlock all Doto features by completing KYC today!