Doto requires all traders to complete a verification process to ensure user security and comply with international financial regulations (KYC - Know Your Customer).
Here's how to do it step-by-step.
Why is it necessary to verify your account?
Verification is a required step in Doto and comes with several benefits:
✅ Ensures the security of your account and funds.
✅ Complies with anti-money laundering (AML) regulations.
✅ Enables key functions such as unrestricted deposits, withdrawals and trading.
When is verification requested?
Verification (KYC) is required before making any deposit.
This helps confirm your identity, secure your transactions, and ensure compliance with financial regulations.
Steps to verify your Doto account
Log in and access verification
Visit Doto and log in to your account.
Go to the "Verification" section in the user profile.
Upload your ID document
🔴 South African traders can only upload ID card, Passport and Green book (driving license is not acceptable).
You can use:
Passport
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ID card
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Driver's license
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Selfie for facial verification
Doto can request a real-time photo to compare with your ID document.
Follow the on-screen instructions and make sure the image is clear:
Position your face in the frame and move your head in a circle.
You are all set! Click 'Next' to submit your documents.
Proof of address
The system automatically confirms your location via Geotag during verification. If location verification fails, you may be asked to upload a document showing your name and address (such as a utility bill or bank statement)
Tips & Tricks
Clear photo 🔍 | You can upload a clear photo or scan of your original ID. Screenshots, electronic documents or copies of the document can not be accepted. |
Recent photo ⏰ | The photo or scan of your document should have been less than 2 weeks since you took it. We recommend taking the picture right before uploading it. |
Original documents 📃 | Please upload a photo or scan of your original document without any physical or digital editions. |
Damage free ✅ |
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Processing time
🕐 Once all your documents are uploaded, the verification can take a few minutes. However, in some cases, processing may take one working day.
🕐 You will receive an email notification when your account is verified.
Common errors and how to fix them
❌ Illegible document: Make sure you upload a clear, non-glare photo.
❌ Expired document: Use a valid document.
❌ Geo verification failed: Allow location access and retry the verification.
⚡ Verify your account now and start trading at Doto without restrictions! ⚡