Aapke account ki information aapke Doto profile ka main hissa hai. Ise accurate aur secure rakhna sirf trading ke liye hi nahi, balki smooth verification, secure withdrawals aur personalized support ke liye bhi zaroori hai.
Yeh article aapke email ya phone number ko update karne ke basic steps se aage badhkar aapki personal details ko securely aur smartly manage karne ke liye ek complete guide provide karta hai.
🔐 Apni information updated rakhna kyun zaroori hai?
Apni details updated rakhne se aapko madad milti hai:
Withdrawals mein delays avoid karne mein
Verification ko aasani se complete karne mein
Login issues hone par apna account jaldi recover karne mein
Relevant platform updates receive karne mein (language aur region-based features)
🔄 Information manage karne ke best practices
Real aur matching data use karein — apne profile aur documents mein hamesha same name aur date of birth (DOB) use karein.
Apne login ko secure rakhein — 2FA enable karein, apne login email ka access secure rakhein, aur apne login codes ya 2FA recovery codes kabhi bhi kisi ke saath share na karein.
Relocate hone par apni location update karein — agar aap kisi doosre country mein move karte hain, to compliance issues avoid karne ke liye Support se contact karein.
Apni ID ki expiry date check karein — agar aapki verified ID expire hone wali hai, to ise update karne ke liye Support se contact karein.
Note: Accepted ID types: ID card, Passport aur Driver’s License.
🇿🇦 South African traders sirf ID card, Passport ya Green Book upload kar sakte hain (Driver’s License accepted nahi hai).
🚫 Common mistakes jinse bachna chahiye
Aise nicknames ya initials use karna jo aapki ID se match nahi karte
Blurred ya outdated documents upload karna
Aisa purana phone number rakhna jo ab SMS receive nahi kar sakta
Kisi aur ki information use karna (family member ki bhi) — isse information reject ho sakti hai
📌 Note: Agar aapki application ko extra verification ki zaroorat hoti hai, to Doto team aapko inform karegi aur additional documents request karegi.
📧 Apne profile mein email add karna
Agar aapke profile mein abhi email add nahi hai — for example, agar aapne phone number se register kiya tha — to aap khud email add aur verify kar sakte hain:
Profile → Personal info par jaayein.
Email field open karein aur apna email address enter karein.
Save par tap karein, phir Verify email select karein.
Us address par bheja gaya 6-character code (letters aur numbers) enter karein.
Verify hone ke baad, aapka email set ho jayega aur read-only ho jayega. Iske baad service emails isi address par bheje jayenge.
💡 Pehle se verified email ko change karne ke liye, Support se contact karein (neeche dekhein).
📬 Change kaise request karein?
Security reasons ke liye, identity details — jaise aapka name, date of birth, nationality, phone number ya pehle se verified email — sirf Support se contact karke change ki ja sakti hain. Kuch cases mein, aapse apna account dobara verify karne ke liye kaha ja sakta hai.
📎 Support se contact karte waqt yeh information ready rakhein:
Apni ID ke saath ek selfie
Change ke baare mein ek short explanation
Updated contact details (email/phone number with country code)
💬 Contact options:
Doto ke through Live Chat
Email: [email protected]
✅ Secure rahein. Apni information updated rakhein. Aaj ki thodi si care kal aapka time, effort aur money bacha sakti hai!