⚠️ Kab hota hai yeh:
Galat email daala gaya ho.
Purani Doto app version ho
Server ya network ka issue ho
Security reasons ke wajah se login block ho gaya ho (baar-baar galat attempts ki wajah se)
✅ Fix karne ke steps:
🔍 Apni login details check karein
Pukka karein ki aapke email address mein koi typo na ho.
Yaad rakhein: ab login passwordless hai. Jab bhi aap login karenge, aapke email par ek 6-digit code aayega.
✉️ Code nahi mila?
Apna Spam, Junk, ya Promotions folder check karein.
Confirm karein ki aapne sahi email daala hai.
Agar email registered nahi hai, toh ho sakta hai ki aapne usse abhi tak account nahi banaya hai.
🔐 2FA (Two-Factor Authentication) set up karein
2FA add karne se aapke account ki security aur strong ho jaati hai.
Apne profile par jaiye: https://client.doto.com/profile
Two-factor authentication select karein.
Enable 2FA par click karein.
Send code par click karke 6-digit verification code email se lijiye aur enter karein.
Apna authenticator app open karein, QR code scan karein aur generated code enter karein.
Confirm par click karein.
⬆️ App update karein
Apne App Store ya Play Store par jayein.
Doto app ko latest version par update karein.
🧹 Cache saaf karein
Agar login ki problem chalti rehti hai, toh app ya browser ka cache saaf karein.
📶 Stable internet
Pukka karein ki aapka connection stable aur fast hai.
🤝 Ab bhi help chahiye?
Agar ab bhi account access nahi ho raha, toh please contact karein:
[email protected] Hum aapki madad karenge secure tarike se access recover karne mein.