To protect your account and ensure secure transactions, Doto may require you to verify the payment methods used for deposits or withdrawals. This process confirms that the payment source belongs to you and complies with financial regulations.
Why do I need to verify my payment method?
Verification helps you:
Secure your account and funds
Ensure only you can withdraw to your payment sources
Comply with AML (anti-money laundering) regulations
Reduce delays in deposits and withdrawals
How to submit your payment method verification
Log in to your Doto account
Go to Profile → Verification
Select Payment Method Verification
Choose the payment method that needs confirmation
Upload the required document(s)
Submit your request
The review may take up to 24 hours. You’ll be notified once the verification is complete.
Required documents
Bank cards and E-cards
Bank cards and E-cards
Photo of the card showing the first 6 and last 4 digits, cardholder name, and expiry date (CVV must be covered). |
 |
If your bank card does not show your name, you can upload one of the following documents:
We recommend uploading a full bank statement in PDF version. |
 |
Bank transfer
Bank transfer
Bank statement or mobile banking screenshot showing account holder's name, account number, and deposit transaction. |
 |
Bank transfer - South Africa
Bank transfer - South Africa
Payment confirmation showing sending bank, receiving bank, account holder name, and reference number. |
 |
Cryptocurrency (USDT, BTC, etc.)
Cryptocurrency (USDT, BTC, etc.)
Wallet screenshot showing withdrawal wallet address, Name and email linked to the wallet (visible in the profile section of the wallet app) |
 |
DANA
DANA
Screenshot from the DANA app showing the transaction, account holder's name, date, and amount. |
 |
QR Payments
QR Payments
Screenshot of the QR payment confirmation showing the payer’s account and ownership details. |
 |
ShopeePay
ShopeePay
Screenshot from ShopeePay history showing account holder’s name and the deposit details. |
 |
Skrill
Skrill
Screenshot of the Skrill dashboard showing the account holder’s name and the email. |
 |
Easypaisa
Easypaisa
Screenshot showing the Easypaisa account holder’s name and the payment details. |
 |
JazzCash
JazzCash
Screenshot from JazzCash showing the account holder’s details and the transaction. |
 |
MoMo
MoMo
Screenshot from the MoMo app showing the transaction, account owner’s name, date, and amount |
 |
Tips for a Successful Verification
Ensure all information is visible and clear
Avoid blurry or cropped screenshots
Upload files in supported formats (JPG, PNG, PDF)
If information is hidden, masked, or mismatched, the request may be rejected