Bank cards (Visa, Mastercard, JCB) 💳
🔴 Possible delays: Include bank verification issues, security restrictions, and vendor maintenance.
MoMo e-wallet 📱
🔴 Possible delays: Unverified MoMo account, insufficient balance, or issues with MoMo service.
QR Payments 🔗
🔴 Possible delays: Banking app failures, expired QR code or payment provider network errors.
Bank transfer 🏦
🔴 Possible delays: Slower bank processing, a national holiday, or incorrect transfer data.
Cryptocurrencies (USDT - TRC20, ERC20, BSC BEP-20). 🪙
🔴 Possible delays: Congestion in the blockchain, incorrect network selected or insufficient funds to pay the gas fee.
What should you do if your deposit takes longer than expected?
If your deposit is not credited after the deposited amount was deducted from your bank account/e-wallet:
🔹 Check the transaction status with your payment provider.
🔹 Make sure you entered the correct data.
🔹 If the delay is prolonged, contact support with proof of payment and transaction ID.
At Doto, we ensure your deposit is processed as quickly as possible. 🚀