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Non-Doc verification

A quick, secure way to verify your identity without uploading documents.

Updated over a week ago

Verification is now faster and easier for users in selected countries. With Non-Doc verification, you can verify your identity in just a few steps, without uploading photos of your ID or documents at the beginning of the process.

This flow uses automated, secure checks based on your personal data, a live selfie, and geolocation.

👉 Non-Doc verification is currently available only for users in Indonesia and South Africa.


✅ What is Non-Doc verification?

Non-Doc verification is an instant identity verification method that lets you complete verification without submitting physical documents (such as passports or utility bills) upfront.

The system verifies your identity using:

  • 📌 Your personal information (e.g., national ID number)

  • 🤳 A live selfie check

  • 📍 Geolocation (for Proof of Address)

  • 🔐 Trusted national databases

If everything matches, your account is approved automatically.


🌍 Who can use this?

The Non-Doc verification flow is currently available only in the following countries:

🟢Indonesia

🟢South Africa

📌 Note: If you are not in one of these countries, the platform will guide you through the regular document-based verification process.


🚀 How does it work?

Here’s a step-by-step guide to completing your verification process:

Steps

Visuals

🟢Step 1: Start the verification process

  • Log in to your account.

  • Navigate to the Verification section (usually found under Settings or Profile).

  • Click Start Verification.

🟢Step 2: Select your country

  • Choose your country of residence from the dropdown list.

  • If your country supports Non-Doc verification, the system will show a simplified verification form.

🟢Step 3: Enter your personal details

Depending on your country, you’ll be asked to provide some of the following:

  • Full name

  • National ID number

The system will use this information to check your identity through trusted government or banking databases.

🟢Step 4: Take a selfie

You’ll be prompted to take a live selfie using your device’s camera.

Tips:

  • Make sure you’re in a well-lit area

  • Avoid sunglasses or hats

  • Follow the on-screen guide carefully

This helps confirm that you're a real person and not using someone else's details.

🟢Step 5: Enable Location (Geotag)

You will be asked to enable geolocation on your device.
This confirms your Proof of Address automatically.

🟢Step 6: Wait for confirmation

  • Once submitted, the system will verify your details.

  • In most cases, the verification is completed instantly.

  • If more checks are needed, you’ll see a status update or instructions.

🟢Step 7: Confirmation received


📌 If Non-Doc verification fails

You will be asked to upload physical documents for Proof of Identity and Proof of Address

  • Proof of Identity

Indonesia

  • ID card (front and back)

  • Passport

  • Driving licence (front and back)

South Africa

  • ID card (front and back)

  • Passport

  • Green Book (left and right pages)

  • Proof of address options - Same for both countries

    • Bank statement

    • Credit card statement

    • Municipal tax bill

    • Internet, TV, phone, or mobile bill

    • Utility bill (Gas, Electricity, etc.)

⚠️ Note: Passports, ID cards, and driver’s licences cannot be used as Proof of Address, even if they include an address.


🔒 Is this method secure?

Yes, Non-Doc verification is completely safe and compliant with international standards.

  • Your data is encrypted and handled securely

  • The identity check happens in real-time, through verified data sources

  • Only you can complete this process (due to the selfie requirement)


💬 Need help?

If you’re unsure whether you’re eligible for Non-Doc verification or need assistance with the selfie or geolocation step, our Support Team is here to help.

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