If you're facing issues while trading on MT4 or MT5, you’re not alone. Aksar traders ko connection errors ya trades execute na hone jaise problems hoti hain.
Yahaan ek simple guide hai jisme real examples hain, jisse aap in issues ko jaldi fix kar sakte hain.
🔌 Platform shows “No Connection” / “Waiting for update” / “Invalid Account”
What it means
Platform trading server se connect nahi ho pa raha, ya aapke login details server se match nahi kar rahe.
📎 Example:
Aap MT4 open karte hain aur kuch load nahi hota, corner mein “No Connection” dikhai deta hai.
Usually yeh galat server selection ya unstable internet ki wajah se hota hai.
What to do:
✅ Internet connection check karein aur MetaTrader restart karein.
✅ Account number, password, aur server (Doto welcome email se) correctly enter karein.
✅ File → Login to Trade Account se wapas login karein.
✅ Doosri Wi-Fi ya mobile network try karein.
❗ Trades not executing
What it means
Orders reject ho sakte hain agar balance low ho, trade size galat ho, ya market closed ho.
📎 Example:
“Not enough money” → trade size aapke balance ke hisaab se zyada hai.
Saturday ko trade karna → Forex markets closed hote hain.
What to do
✅ Balance check karein aur zarurat ho toh lot size kam karein.
✅ Confirm karein ki aap market hours (Mon–Fri) ke dauraan trade kar rahe hain.
✅ Stop-loss / take-profit required price distance ke according adjust karein.
✅ Chart refresh karne ya platform restart karne ke baad phir try karein.
📉 Charts not updating / frozen / lagging
What it means
Chart ko new market data nahi mil raha.
📎 Example:
Prices jump kar rahe hain ya chart freeze ho raha hai—yeh fast markets ya weak connection mein common hai.
What to do
✅ Chart par right-click → Refresh (web/desktop).
✅ Affected chart close karke dobara open karein.
✅ Platform restart karein.
✅ Internet stability check karein.
🧩 Indicators or Expert Advisors not working
What it means
Expert Advisors ya indicators blocked hain ya galat tarah install hue hain.
What to do
✅ Ensure karein ki AutoTrading allowed ho (top toolbar).
✅ Tools → Options → Expert Advisors mein jaakar saare required permissions enable karein.
✅ Confirm karein ki indicator/Expert Advisor sahi tarah MQL4/5 folder mein install ho.
🐢 Slow performance or platform freezing
What it means
MetaTrader overloaded ho gaya hai ya device par bahut zyada charts/tools chal rahe hain.
What to do
Unused charts close karein aur extra indicators remove karein.
File → Open Data Folder → Logs jaakar old logs clear karein.
MetaTrader restart karein aur latest version install rakhein.
⛔ Unable to place pending orders
What it means
Aapka Stop Loss (SL), Take Profit (TP), ya volume platform ke requirements ko meet nahi karta.
What to do
Instrument ke minimum/maximum lot size check karein.
SL/TP ko pip distance requirement meet karne ke liye thoda door set karein.
💡 Quick Tips for Smooth Trading
Market ke official hours mein hi trade karein.
Order size aur available funds double-check karein.
MetaTrader platform updated rakhein.
Stable internet use karein; zarurat pade toh mobile data switch karein.
💬 Still need help?
Agar issues abhi bhi aa rahe hain, chinta mat karein—hamari support team madad ke liye ready hai:
🖥️ Live chat: doto.com
📧 Email: [email protected]
📚 More help: Doto Help Center